State Farm® Insurance Agent Robert Shimabuku

"State Farm agents at the local office here on the Big Island in Keaau have always been so helpful. They go above and beyond to make sure they are relaying the best customer service possible. Each time I call, they always answer the phone with a friendly greeting. A while back, my truck needed to get repaired. StateFarm got my claim rolling right away, from filing the claim, to getting a rental while my truck was in the shop, to returning my rental and picking up my truck, everything went smoothly. Thank you again State Farm for always being there when I need you all the most. Have a wonderful day. Aloha."

"When I moved from the mainland, the company I was dealing with did not have a presence on the island. I decided to reach out to Robert Shimabuku's office and was connected with Julie Seuh. Julie was so incredible. Worked with me too make sure I was properly covered without trying to sell me anything I didn't need. Since then, Julie reaches out to me monthly to just check in. Fantastic service. Super nice people in the office."

"My car was damaged by someone insured by State Farm. There was no doubt as to who was at fault. Even though their insured client claimed it was my fault, State Farm processed the claim and chose to pay the full cost of repairs. I took the vehicle to the body shop they recommended and they could not have been more professional or skilled. Everything from start to finish was handled as well as I could have asked for."

"These folks are the best! Jayci, Chandra and Rob always address my insurance needs quickly, thoroughly, and professionally. I have my auto and homeowner's policies through them; there have been a couple of times when there have been complicated issues, like a mortgage getting sold, and they have always made the path smooth. Their communication is outstanding, and their prices have always beat out the competition. I highly recommend!"

"Love this office! I have been working with this office for about 4 years and everyone I’ve ever spoken to and dealt with have always been so professional and friendly. Most recent experience has been with Kaitlyn. Again super personable and helpful. Highly recommend this office for your car and life insurance!"

"Ms. Julie Seuh is an excellent Insurance agent. We hesitantly went in for our Home and Car Insurance Policy review. Her ability to explain each Policy and make recommended changes was stress free and effective. She went above and beyond regarding our life insurance questions. Her kindness, honesty, and ability to explain with examples for us to relate is an outstanding approach. There was no pressure to purchase an additional Personal Liability Umbrella Policy which is a great “peace of mind” to have. She is extremely professional and knowledgeable in her field. I have recommended Julie to my family and friends + she deserves the Outstanding Agent award!!"

"State Farm in Keaau is Wonderful! I trust Rob and his team! They are efficient, thoughtful and professional. I have my houses, cars, trucks and motorcycles plus an umbrella coverage all through this Keaau office. Great coverages and rates. They respond quickly and thoroughly. Totally satisfied with State Farm’s in Keaau and highly recommend them."

"My experience with Julie Seuh has been nothing short of spectacular. She knows the insurance business inside out and has information at hand when needed. She follows up on every question or need and keeps us informed of changes and available discounts. With Julie you don't have to worry about not having the right coverages. She is always on top of changes and reviews our policies regularly. If I was still in business I would hope that I could find one Julie to run it for me."