State Farm® Insurance Agent Robert Shimabuku

"Rob and Jayce and the gang are the BEST!!! Great service and fair prices! They are always so professional, fast and helpful. I have had a few claims in the past and always receive the best service, never on hold, always get to talk to a live person that actually works for you to get your issues taken care of. I am a customer for over 6 years now and very happy to have them as my insurance company. One less thing that I worry about. We need more companies like this around! Thanks Guys!!! Keep doing what your doing!!:)"

"After purchasing a house in 2022, I began working with Julie at State Farm. From the very beginning, Julie provided us with extraordinary insurance service and support. She repeatedly demonstrated strong professional understanding/knowledge and guided us patiently. Her responses were always prompt and clear. In my 35+ years of working with insurance companies, Julie is clearly "top tier!" . I'm extremely grateful for her client centric approach and look forward to working with her and this remarkable office for many years to come!"

"Jayci has been nothing but amazing to my other half and I. We've been with Robert Shimabuku since 2020. Our home and both are vehicles are insured with State Farm and it wouldn't have been possible without the amazing help from Jayci. She is so attentive, knowledgable, easy-going, and always goes above and beyond for us. I would definitely recommend Jayci if you're looking to get any type of insurance. She makes us feel so comfortable and its always a pleasure when speaking to her. Thank you Jayci for all your hard work, it never goes unnoticed! :)"

"Julie Seuh is an amazing State Farm agent that has become our friend. Before my wife and I moved to the Big Island she answered so many questions we had about insurances and other non-related questions about the island. Still today we can call her anytime with our insurance questions to include insuring our ohana and she always provides us with the best information possible and helps us to understand these policies easily. We thank you Julie!"

"I just changed insurances a few months ago after being with another insurance for many years to State Farm and couldn't be happier with this decision! I work with Julie Seuh who is always extremely helpful in explaining the insurance options that are available and that may best fit my needs. She has assisted me various times and every time provides exceptional customer service. Being new to the island she even went above and beyond with providing useful knowledge and recommendations about the island which made the transition easier moving and adjusting here. I would not trade her for the world. Julie, you are truly amazing and are greatly appreciated! Chandra in the office has also helped me when Julie was out of the office, and she is kind and helpful as well!"

"Compared a few insurance companies and State Farm had the best prices. If you’re thinking about going with State Farm, call and ask for Jayci Serion. She’s a very nice person, knows what she’s doing and will do everything she can to help you out with what you need."

"I was needing life insurance and talked to Kaitlyn at the office. She was very helpful and knowledgeable on everything. She helped me set up a life insurance policy that fit what I needed. I like having my life insurance locally so if my family needs them, they know where to go. Highly recommend this office since they are all really nice and welcoming."

"Robert "Rob" Shimabuku and his staff is top notch, I deal mainly with Jayci, she's always on it, and sometimes a step ahead of me. They really put the personal touch with "ALOHA". When I am late, I get reminders, or a personal call reminding me, I am not just another number. When I have a question they are on it. If I can't get a hold of Jayci, the rest of the office staff makes me feel like I am part of their 'ohana/family. They are committed to me, and I in return are committed to Rob and his staff. I am glad I made the switch a few years back. You definitely won't be disappointed working with Robert Shimabuku -State Farm insurance agency."

"When I purchased my 1st car after loosing my mom at the age of 17 I was beyond clueless about any type of insurance. I was living in keaau at that time and I needed insurance asap so I seen Robert shimabuku statefarm insurance when I walked in I never felt so welcomed into a office before. I met jayci and she just was so warming and comforting as I asked her many questions on insurance and she explained it all in such a patient and understanding way she also explained and directed me to Sandra for life insurance as years going on I got into my first car accident no fault of my own all I did was emaied jayci and her first question was are you okay ? That’s how I know she did everything from her heart! It was such a easy process with setting up rentals and auto repairs it just fell in so easily until I got my car back looking newer than new Now going on 10years with statefarm jayci watched me grow and guided me on making Sure I paid my bill on time if I couldn’t they worked with me to make sure it was a better time to pay now she helps my fiancé with insurance as well But In all she is a part of my family and I will always say if you need insurance see jayci !! Jayci I can’t thank you enough for all you did for me and still do🤍"