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State Farm® Insurance Agent

Robert Shimabuku

Shimabuku Ins and Fin Svcs Inc

16-566 Keaau - Pahoa Rd. #122
Keaau, HI 96749

Across Keaau Middle School in the Keaau Plaza. Near Big Island Bakehouse & next to Jen's Salon

Profile photo of a State Farm Agent named: Robert Shimabuku

Would you like to create a personalized quote?

Office Info

Office Hours

8:30am - 4:30pm
Call or text us 24 hours a day!


16-566 Keaau - Pahoa Rd. #122
Keaau, HI 96749



Hey there! Welcome to our page! We're the go-to folks for car, home, and life insurance in the charming town of Keaau, nestled in the beautiful Puna District on Hawaii Island, or as we like to call it, the Big Island. Let me introduce myself:

  • I'm originally from Honolulu, but I've been proud to call Hilo home since 1999.

  • I have a Bachelor of Arts degree from the University of Hawaii at Hilo.

  • With a love and passion for the game, I played baseball for UHH Vulcans. Now I'm all about coaching the youth and helping them reach their potential.

  • Being a dedicated husband and father to five awesome keiki and two adorable doggies brings me so much joy.

  • When it comes to helping folks relocate and transfer their insurance coverage to Hawaii, I'm your guy. I've got the know-how to make it a breeze.

  • Since 2011, I've been holding it down as a third-generation business owner and State Farm Agent, serving the good people of the Big Island.

  • I'm a proud member of the Ambassador Club and a Silver Honor qualifier.

At our agency, we're all about providing exceptional service for all your Auto, Home, Life, and Business Insurance needs. We're super accessible, too - you can swing by, give us a call, shoot us a text, send an email, or even set up a virtual meeting.

Thanks for stopping by, and we can't wait to meet you and your family. Mahalo!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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Our mission is to serve the Big Island community by assembling a team of experienced professionals who are dedicated to providing top-notch insurance and financial products. We prioritize building genuine relationships and working hard to protect our community. Our local Keaau office is committed to delivering exceptional customer service and putting our State Farm customers at the first. Moreover, we aim to make a significant positive impact on both our industry and community through active engagement and a relentless pursuit of excellence.

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Meet my professional team for all of your Auto, Home, and Life insurance needs. We can provide fast car insurance and proof of coverage! Our main focus is on helping families protect what they have and plan for the future.

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Jayci Serion State Farm Agent Team Member

Jayci Serion

Assistant Office Manager

Jayci is originally from Captain Cook, Kona and has been a resident of the Big Island her entire life. She has been working in our office for over 7 years and handles our claims, billing, and operations of our office. When not working, she stays busy with her family and enjoys cooking.

Chandra Potter State Farm Agent Team Member

Chandra Potter

Customer Service Manager

Chandra has been in customer service for over 20 years, with 5+ years working in our office. She is Property and Casualty Insurance Licensed and is ready to help with your auto and home insurance needs. Outside our office Chandra stays busy with volunteer work. She enjoys watching sports, going to concerts and eating lots of delicious food!

Julie Seuh State Farm Agent Team Member

Julie Seuh

Account Manager

Julie has over 15 years working in the insurance industry working for another major carrier. She is licensed and ready to exceed your expectations with her knowledge and level of customer service. Being a forward thinker, she is able to handle a fast paced environment and effectively prioritize her tasks and time. In her spare time, she enjoys cooking, crochet, reading, and spending time with her family.

Kaitlyn Fontenot State Farm Agent Team Member

Kaitlyn Fontenot

Life/Health Products Representative

Kaitlyn was born and raised in Louisiana, moved to the island recently with her extended family and has two children. She is a great listener and loves to get to know people and build great relationships with others and help them with their needs. In her free time, she enjoys spending time with her family and getting to know more about the island and its people.
Krista Aoki State Farm Agent Team Member

Krista Aoki

Office Representative

Krista was born and raised in Guam and is a proud alum of UH Hilo. She is licensed for Property and Casualty and ready to help with your insurance needs. Outside of the office, Krista enjoys being involved in community events, writing, and spending time her loved ones.
Chris Pilor State Farm Agent Team Member

Chris Pilor

Account Manager

Chris is a committed, experienced and caring Team Member that has over 15 years of customer service experience and over 7 years in the insurance industry. He has worked in acquisition, customer care and in loss recovery. He is excited to be working in our office to help you handle your insurance needs. Chris is a graduate of Waiakea High School and Hawaii Community College.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.