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State Farm® Insurance Agent

Robert Shimabuku

Shimabuku Ins and Fin Svcs Inc

16-566 Keaau - Pahoa Rd. #122
Keaau, HI 96749

Across Keaau Middle School in the Keaau Plaza. Near Big Island Bakehouse & next to Jen's Salon

Profile photo of a State Farm Agent named: Robert Shimabuku

Would you like to create a personalized quote?

Office Info

Office Hours

8:30am - 4:30pm
Call or text us 24 hours a day!


16-566 Keaau - Pahoa Rd. #122
Keaau, HI 96749



Aloha and welcome to our page! We provide car, home and life insurance in Keaau town, located in the Puna District of Hawaii Island, aka the Big Island. Here is a little information about me:

  • Born and raised on the island of Oahu, I have lived in Hilo since 1999

  • University of Hawaii at Hilo graduate with a Bachelor of Arts in Psychology

  • UHH Vulcan Baseball Alumni and youth baseball coach

  • Proud husband and father of 5 children and 2 doggies

  • Assisting with relocating/transferring your coverage to Hawaii

  • Third Generation Business Owner & Big Island State Farm Agent since 2011

  • Ambassador Club & Silver Honor qualifier

We look forward to working for you and helping you with your Auto, Home, Life and Business Insurance needs. We are easily accessible: walk in, call, text, email or Virtual Meetings.

Mahalo for visiting us and we look forward to meeting you and your family!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Annuities

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Our mission is to provide the Big Island community with a knowledgeable team of financial service professionals, offering quality insurance and financial products through personal relationships built on integrity. We provide superior customer service by focusing on the State Farm customer and have a significant positive effect on both our industry and community through involvement and commitment to excellence.
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Meet my professional team for all of your Auto, Home, and Life insurance needs. We can provide fast car insurance and proof of coverage! Our main focus is on helping families protect what they have and plan for the future.

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Jayci Serion State Farm Agent Team Member

Jayci Serion

Assistant Office Manager

Jayci is originally from Captain Cook, Kona and has been a resident of the Big Island her entire life. She has been working in our office for over 7 years and handles our claims, billing, and operations of our office. When not working, she stays busy with her family and enjoys cooking.

Chandra Potter State Farm Agent Team Member

Chandra Potter

Customer Service Manager

Chandra has been in customer service for over 20 years, with 5+ years working in our office. She is Property and Casualty Insurance Licensed and is ready to help with your auto and home insurance needs. Outside our office Chandra stays busy with volunteer work. She enjoys watching sports, going to concerts and eating lots of delicious food!

Julie Seuh State Farm Agent Team Member

Julie Seuh

Account Manager

Julie has over 15 years working in the insurance industry working for another major carrier. She is licensed and ready to exceed your expectations with her knowledge and level of customer service. Being a forward thinker, she is able to handle a fast paced environment and effectively prioritize her tasks and time. In her spare time, she enjoys cooking, crochet, reading, and spending time with her family.

Kaitlyn Fontenot State Farm Agent Team Member

Kaitlyn Fontenot

Life/Health Products Representative

Kaitlyn was born and raised in Louisiana, moved to the island recently with her extended family and has two children. She is a great listener and loves to get to know people and build great relationships with others and help them with their needs. In her free time, she enjoys spending time with her family and getting to know more about the island and its people.
Krista Aoki State Farm Agent Team Member

Krista Aoki

Office Representative

Krista was born and raised in Guam and is a proud alum of UH Hilo. She is licensed for Property and Casualty and ready to help with your insurance needs. Outside of the office, Krista enjoys being involved in community events, writing, and spending time her loved ones.
Chris Pilor State Farm Agent Team Member

Chris Pilor

Account Manager

Chris is a committed, experienced and caring Team Member that has over 15 years of customer service experience and over 7 years in the insurance industry. He has worked in acquisition, customer care and in loss recovery. He is excited to be working in our office to help you handle your insurance needs. Chris is a graduate of Waiakea High School and Hawaii Community College.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.